The ordering process
Purchasing Limited Edition Images:
Limited edition photographic prints can be purchased online by selecting your chosen picture from the Personal Works Gallery. Prints can be purchased through the online shopping cart by simply adding images to the cart and then following some simple steps. Payment is made through direct bank transfer or credit card payment with Paypal. Orders can also be made by phone, email or in person. Enda can provide fine art photography to art galleries and dealers, interior designers, corporate customers and individual collectors so please don’t hesitate to call or email if you have any questions.
Purchasing Third Part Image Licenses:
It is possible to purchase Third Part Image Licenses from my commercial image gallery. Please contact us directly for prices.
About Stripe:
Stripe is the best way to accept payments online and in mobile apps. We handle billions of dollars every year for forward-thinking businesses around the world. Stripe can accept all major debit and credit cards from customers in every country in 135+ currencies. 3D Secure is used for any payment. You can pay with all major credit cards with Stripe without the need to set up a Stripe account. Plus, when you pay with Stripe, you do not expose your credit card number to the merchant. Stripe protects your financial information with industry-leading security and fraud prevention systems. Enda Cavanagh is a Stripe Verified Seller. Once your payment is complete, you will be emailed a receipt
About Paypal:
You can use Visa, MasterCard, Discover, and American Express with PayPal without the need to set up a Paypal account. Plus, when you pay with PayPal, you do not expose your credit card number to the merchant. Of course you may also pay through your paypal account if you wish. PayPal is a secure online payment system used and trusted by over 78 million users worldwide. PayPal protects your financial information with industry-leading security and fraud prevention systems. Enda Cavanagh is a PayPal Verified Seller. Once your payment is complete, you will be emailed a receipt.
Pricing and Taxes:
All Limited Edition Prices quoted on the site are quoted in Euros and exclude Irish Value Added Tax (VAT). VAT which, at the current Irish rate of 13.5% is added on in the shopping cart.
All E.U. member states pay the prices shown including Irish VAT. However, if you are an E.U. commercial business user (except Irish) and have a valid VAT/Intrastat number, you can quote it when prompted to do so in the ordering area and you will be exempt from the Irish VAT element of the price.
All non-E.U. customers are exempt from VAT. You may, however, be liable to pay customs clearance, duties or local taxes on arrival of the consignment. It is always the customer’s responsibility to pay their country’s local duties and taxes.
Gift Vouchers:
If an Enda Cavanagh photograph is the perfect gift, but you’re just not quite sure which image to choose, give a gift certificate. Simply place the amount in the space provided and fill in your personalised message and proceed to the shopping cart. A personalised voucher will be emailed or posted to you or your recipient with the attached message and a unique number for use at any time to purchase an image of their choice. The gift voucher has to be used in full when making a purchase as there are no partial refunds.
Shipping:
Shipping is usually calculated when ordering. For multiples of Artist’s Choice please contact us for shipping estimate. Orders can be canceled before dispatch by email or by phone. Delivery times vary depending on your location and the type of framing. Prints require 2 days drying time before framing. Delivery to Irish customers take generally 3 to 4 working days for Prime of Life pieces and up to 10 days for Artist’s Choice pieces. European deliveries take 5 to 10 working days depending on framing and all others are generally 8 to 15 working days depending on framing. If you need it sooner just let us know and we will try our best to accommodate you.
Returns Policy:
In case you have received the wrong item or damage has occurred to the item on its way to you, there is a return policy and I am happy to make things right.
If for any reason you are unhappy with your purchase, you can return it to me within 7 days after the item is delivered. Please contact us in advance by telephone or email. A full refund will be issued once the goods are returned in their original condition and using the original packaging. Please note that you will be responsible for the costs of returning the goods to me unless the wrong item is delivered to you or the item is faulty. For your protection, I recommend that you use a recorded-delivery service.
Damaged Items:
All orders are handled and packaged to ensure their safe and sound arrival. If your package is received with obvious external damage, please refuse shipment unopened citing damage. This will ensure immediate replacement of your order or refund. If upon opening your package you find the contents damaged, please keep all of the original packaging and notify Enda immediately in writing via email. Please have the following information included: order number, item description and shipping details. The courier will pick up the package for return free of charge. A replacement will be dispatched immediately upon receipt of package or alternatively a full refund will be made including shipping charges on original package.
Under Irish/E.U. law, we are governed by the European Directive on Distance Selling (Directive 97/7/EC) (pdf) and the EC (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 (Statutory Instrument 207 of 2001), which aim to ensure that consumers can expect the same minimum level of protection no matter where a supplier is based in the European Union, European Economic Area and Switzerland.
The European Directive on Distance Selling (Directive 97/7/EC) was incorporated into Irish Law by the EC (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 (Statutory Instrument 207 of 2001)
Your statutory rights and legal entitlement to replacement/refund of goods is covered by this procedural document and are described in detail on the following internet link
http://www.citizensinformation.ie/categories/consumer-affairs/consumer-protection/consumer-rights/distance_selling
Once a delivery is received, you are expected to inspect the consignment of goods and check that they are as you ordered. This must be carried out within 3 working days from the delivery date. You must inform Enda in writing by letter or e-mail in all instances of delivery of damaged/faulty items. Once the 3 working days has passed, Enda accepts no responsibility to send any replacements.
Privacy Policy:
When you order, you need to give your name, e-mail address, delivery address, the credit or debit card number, card’s expiry date and the card’s registered address. This allows the orders to be processed and to notify you of the status of your order.
You are also asked to give your your telephone number so that you can be contacted if there is a problem with your order. If there is a delivery problem your telephone number may be given to the carriers so they can contact you to arrange delivery.
When filling in your details you may add yourself to an emailing list for occasional updates, notifications, or specific information occasionally. Enda Cavanagh can guarantee, he does not sell, trade, or give away our mailing list to any third parties.
Pricing and Taxes:
All Prices quoted on the site are quoted in Euros and exclude Irish Value Added Tax (VAT). VAT which, at the current Irish rate of 13.5% is added on in the shopping cart.
